Incorrect Telecom Bill
Is your telecom bill incorrect? If this is the case, inform the telecom operator clearly and provide a detailed justification. It is recommended to do so in writing, either by registered letter or email with acknowledgement of receipt.
You have the right to withhold payment of any amounts you dispute for the time being. The amount you do not dispute should be paid immediately.
If you choose to pay the bill before contesting it, indicate on the payment: "payment under reservation of rights." By doing so, you indicate that you are making the payment, but you reserve your rights regarding the disputed amounts.
Do you want to ask a question or take action?
Ask us a question
Send an e-mail
You didn’t find what you were looking for?
Related topics
Payment Delay for a Telecom Bill
Fees for Receiving a Telecom Bill
Additional Fees for Refusing Direct Debit for Telecom Bill
Incorrect Telecom Bill
Telecom Bill Payment Reminder Fees
Contacted by a Collection Agency, Bailiff, or Lawyer Regarding Telecom Bills
Telecom Bill You Are Not Aware of (Phantom Invoice)
Other

