Before placing your trust in a company offering financial products, ensure that it has the necessary authorisations.

Use the Financial Services and Markets Authority’s (FSMA) tool “Check your provider” to check whether the person you are in contact with is registered and has the required authorisation to offer you an investment product. Without this authorisation, a person cannot offer investment products to consumers.

The tool also shows whether the FSMA has already issued a warning about a provider. If this is the case, we advise you not to accept any offers from this provider. Such warnings are only issued if there is evidence of fraud.

The FSMA website also provides a list of known fraudulent platforms. On the website of the FPS Economy, you can find an overview of the different types of scams, with advice on how to distinguish genuine offers from fraudulent ones, as well as the best ways to respond.

Have you fallen victim to a scam and lost money or shared your bank details with scammers?

1. If you have shared your credit or bank card details, notify Card Stop immediately at 078 170 170 (+32 78 170 170 from abroad) to block your cards.
2. Contact your bank immediately so that the payment(s) and possibly the bank account can be blocked.
3. If money has actually been stolen from your account, report the incident to the local police.
4. Forward the suspicious message (e-mail or SMS) to suspect@safeonweb.be to block the URL of the suspicious website to spare other victims.
5. If you paid by credit card, fill in a dispute form on macarte.be to report an unauthorised payment transaction via your credit card.
6. Report the incident to us.